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Frequently Queried Subjects...
Ideally, yes. In reality, maybe. If necessary, definitely. All SplendidThings will ship from the United States, but there are times when items will be sourced from different warehouses, in which case, they may not arrive together on the same day in the same package. Mugs will always be sent separately from apparel and other items. If your items are a gift for someone far from you and need to be shipped together and arrive on the same day, email us at Splendid.Service@splendidsthings.com after you've placed your order and alert us. We will make it happen.
Each listing has a size chart in inches and centimeters. Our adult tees are Comfort Colors: soft, garment-dyed cotton with a relaxed, roomy fit, and many kids' sizes come on Gildan youth tees. Real talk from the CEO: lay your favorite tee flat, measure it, and compare it to the chart before you order. If you like your shirts loose, size up.
Because every SplendidThing is made to order just for you, we can't accept returns or exchanges for the wrong size, a change of heart, or "it looked different on my screen." (Please check the size chart. The CEO is begging you.) But if your item arrives damaged, defective, or printed wrong, contact us within 30 days at Splendid.Service@splendidsthings.com and we'll make it right. The CEO will still be flogged ever so slightly.
I HATE IT when that happens. But it does. I suppose if you're reading this, you've already checked your tracking link a million times, or you've received a delivery notice for an empty mailbox, and something has gone amiss. If you received an order confirmation, but no shipment notice or tracking link, let's get on it and find out what happened. Contact us. If you received a delivery confirmation, but your order is invisible, this is trickier. Check with the delivery service first, as theirs are the last hands that were upon it. We want you to get your order, so contact us when your efforts are exhausted. Splendid.Service@splendidsthings.com
Please do not send your defective item back to the manufacturer or to the land of Misfit Toys. Send the item directly to SplendidThings, and we will make it right. SplendidThings, LLC10924 Grant Road, Unit 308Houston, TX 77070 Do us a solid, and let us know right away at Splendid.Service@splendidsthings.com
We are all here to get through this thing called Life, to learn and grow, to learn to grow, to let love rule and give peace a chance. It will never be perfect, and it's rarely easy, but if we can just try to love ourselves, to love each other - warts and farts and all - and to love our home, there is truly no telling what we can grow into next. Y'know? No matter who you are, who you love, or how you vote, I love you. I love all of us. You're here because I'm here. We're here for some reason. Let's figure it out.
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